Saffron 48 Colour Cream Eyeshadow Palette Make Up Gift Set

Frequently Asked Questions.

1. What payment methods do you accept? At Why Not Shop, we accept a variety of payment methods, including credit and debit cards (Visa, Mastercard, American Express), PayPal, and GooglePay and ApplePay. We also offer Super Payments where you can pay straight from your bank account.You can choose the most convenient option during checkout.

2. How can I track my order? Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status and location of your package on our website or through the shipping carrier's website.

3. What is your return policy? We want you to be completely satisfied with your purchase from Why Not Shop. If you are not happy with your order for any reason, you can return it within 30 days of receipt for a full refund or exchange. Please refer to our Returns & Exchanges page for more information on the return process and eligibility criteria.

4. Do you offer international shipping? We only ship to the UK at the moment but we are looking to expand this worldwide soon. You can calculate shipping costs and estimated delivery times during checkout before completing your purchase.

5. Are your products authentic? Absolutely! We take pride in offering only genuine, high-quality products from trusted brands. Rest assured that all items purchased from Why Not Shop are authentic and sourced directly from authorized distributors.

6. How can I contact customer support? If you have any questions, concerns, or feedback, our friendly customer support team is here to help. You can reach us via phone at our store on 01685 375477 Monday-Saturday 9am-5pm, or you call Steve after shop hours on 07947254209 you can also use our chat service by clicking "Chat" at the bottom of the page on the website, email at sales@whynotshoponline.com or through our Contact Us page. We strive to respond to all inquiries promptly.

7. Do you offer gift wrapping services? Yes, we offer gift wrapping services for selected items. During checkout, you will have the option to add gift wrapping to your order for a small additional fee. You can also include a personalized message for the recipient to make their gift extra special - At the moment this is only available on selected items.

8. Can I change or cancel my order after it has been placed? We process orders quickly to ensure prompt delivery, so we recommend contacting us as soon as possible if you need to make any changes or cancellations to your order. While we cannot guarantee that changes or cancellations can be accommodated, we will do our best to assist you.

9. Are there any discounts or promotions available? We frequently offer discounts, promotions, and special offers to our valued customers. To stay updated on the latest deals, be sure to subscribe to our newsletter and follow us on social media. You can also check our Special Offers page for current promotions.

10. How do I sign up for an account? Creating an account with Why Not Shop is quick and easy. Simply click on the "Sign Up" or "Create Account" link located at the top of our website and follow the prompts to provide your information. Having an account allows you to track your orders, save your shipping addresses, and enjoy a faster checkout experience.

Welcome to Why Not Shop, your local treasure trove of fancy dress delights!

For over three decades, Steven and Malcolm have proudly served the vibrant community of Merthyr Tydfil, bringing smiles and style to countless customers.

Our journey began 31 years ago, driven by a passion for fun, fashion, and festivities.

Join us and let's create magic together. Because at Why Not Shop, every day is a reason to celebrate!

Why Not Shop
St Tydfil Indoor Market,
St Tydfil Square Shopping Center,
Merthyr Tydfil,
Mid Glamorgan,
South Wales,
CF47 8EN.

Telephone : 01685 375477

website: whynotshoponline.com

Shop with confidence using Visa, Mastercard, American Express, Discover, Google Pay, Apple Pay, or PayPal

Easy 30 returns!

Simply return your item unused within 30 days for a full refund!

You can find our full returns policy here > Refund Policy

The order cut-off for same-day dispatch is Monday-Friday 2 pm.

RESTRICTED DELIVERY: Exclusive to the United Kingdom at present.

Our carriers include Royal Mail, UPS, Hermes UK, and Yodel.

Collect in-store (Merthyr Tydfil Only) Order by 3 pm for same day pickup Monday-Saturday. = FREE

Standard Shipping (Orders over £20) 2-3 working days Mon-Sat. Cost: FREE

Regular Shipping (Purchases less than £20) 2-3 business days Monday to Saturday. Cost: £2.95

Regular Tracked 2-3 business days Mon-Sat. Cost: £5.95

Priority Tracked 1-2 working days Monday-Friday. Cost: £9.95

Saturday guaranteed delivery available, contact Steve at 07947254209 for a quote.