You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within 10 working days of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (1 to 5 business days), the time it takes us to process your return once we receive it (1 business days), and the time it takes your bank to process our refund request (2 to 4 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
At the moment whilst we are transitioning to brexit we are only currently shipping to the UK where our warehouse is based, we will resume international shipping shortly.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates will appear on the shipping quotes section of the shopping cart.
Shipping & Returns
|Pick up instore (Merthyr Tydfil Only)||1 working days Mon-Fri.||£0.00|
|Standard Delivery (Orders over £15)||2-5 working days Mon-Sat.||FREE|
|Standard Delivery (Orders under £15)||2-5 working days Mon-Sat.||£2.95|
|Standard Tracked||2-4 working days Mon-Sat.||£5.95|
|Expedited Tracked||1-2 working days Mon-Fri.||£9.95|
* Saturday guaranteed delivery available please call Steve on 07947254209 for a quote.
Payments.Pay securely with Barclaycard Secure Payments with Visa, Mastercard, American Express, Discover.
Pay with PayPal (No account needed).
Or you can pay by BACS (Bank Transfer).
If your order is over £45 you can pay by 3 interest-free installments with PayPal pay in 3.